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Home  »  Help Center  »  Shopping Process
Account and Member
Shopping Guide
Payment and Invoice
Logistics Distribution
After-Sale Service

Shopping Process

  • Register
  • Select Goods
  • Order status
How to register a P&S account?
Have purchased the goods offline before
Please contact the approached sale at that time to get your account and password. You can call 400-800-8051 to get the contact information of the exclusive sale.
Never bought the goods from the P&S site
1、Click on the "Register" link located at the top right of the P&S Home Page, then enter the Registration Page;

2、Please fill in your email and other information to complete the registration;

3、After the success of the registration, please improve the account information, so that the system is able to assign exclusive customer service for you.

How to find the goods you want?
Keywords Search
1、Enter Keywords in the Search box at the top of the page, click the Search button, the system will automatically filter out the matching goods for you.

2、You can use the filters to quickly find the right goods.

Find goods through the commodity category
1、Move the mouse to the "All Categories", find a suitable classification in the pop-up sub category, or click into the product catalog page;

2、You can use filters to accurately find the right goods.
Unpaid
Orders will be kept for you for 48 hours (Counting from the date of the order), If it is not paid for 48 hours, the system will automatically cancel the order.
Processing
1、We will complete the audit and delivery within 48 hours after payment is received.
2、After the sales received your order information, only when the sales directly sent the goods you order from the warehouse to you (take the order staus as standard), you and the sales shall be deemed to establish a contractual relationship with the goods sent to you.
3、Because of market changes and the impact of various factors that are difficult to control with reasonable business efforts, the sales can not guarantee that the goods will be purchased in the order information you submit. Before P&S and your purchase contract is formed, both parties shall have the right to cancel the order.
Shipping
Your order has been approved and started to pick up. After the success of the goods from storage, you can track logistics information in real time at "my order" page . Due to the system delay, number of logistics update will have a certain delay, please forgive.
Completed
Your order has been completed, thank you for shopping at P&S website.
Cancelled
Orders for more than 48 hours without payment or not through the audit, the status of the order will be canceled.
Refunded
The order has been refunded.
   
P&S Building,Wudayuan 3 Road,Donghu High-Tech Develop District,Wuhan, P.R.C
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